Shipping and Returns

Delivery Information

We aim to dispatch your goods the day that you place your order before 12 pm otherwise it will be the next working day.

Delivery is next working day to mainland England & Wales and you will be notified with a tracking number.

Ireland, Scottish Highlands will be dispatched Royal Mail 2nd Class.

Returns Policy

You have the right to cancel your order and are entitled to a refund up to 30 days once you have informed us.

 Goods received back in any other condition than new, will be returned back to you at your cost or will be made available to collect. The goods which cannot be returned include:

• Goods That have been used 

• Bespoke manufactured items

Complaints 

Please send any complaints to the following address:

Keytagman

12 Lawsons Court

High Coniscliffe

Darlington

Co Durham

DL2 2LX